I've recently been ripped off to the sum of 1600 pounds and have literally spent the last two weeks of my life trying to get some answers from eBay. I can't think about anything else, I've had no feedback whatsoever and it's practically taken over my life! I feel eBay have a lot to answer to at this stage. It should be highlighted the fact that their complacency contributes to the ease to which fraudsters can operate on their system. I won the item in question through a second chance offer that came to me through the correct channels (my eBay account) and the seller had a 100% feedback (although they did have 'privacy' switched on which should have turned on my alarm bells). Now eBay do explain in detail how to spot a fraudulent offer coming in the guise of a SCO and mine was definitely through the legitimate channels. I have the seller's BIC, IBAN, Account number, name, address and phone number. I contacted him and he claims to know nothing about the transaction. I also contacted the Bedfordshire police and reported the 'crime'. They have to wait until my bank can verify the transaction did indeed go through. I can understand how someone can hack into an eBay account but can anyone explain how a fraudster can also hijack someone
Orignal From: how do i get to speak to an actual person in eBay?
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