Saturday, August 21, 2010

Sad New Changes To Feedback 08

Well, by now you will all know that sellers can no longer leave suitable negative feedback for buyers who are trouble makers..and that's a shame.

I wear both hats being a seller and a buyer. Just recently I purchased a vintage girl guide belt (May 08 see.. feedback left for others ) after the auction ended my seller emailed me to say he NOW wanted a postal payment and not paypal. I sent his payment by recorded post only to receive a nasty email from him because the postman had woken him up, to sign for the letter! I left him negative feedback because I felt his cold rudness totaly unacceptable. This seller became so enraged that he could not respond in retaliation that he promptly bought my one and only item for sale (JAEGER VINTAGE TEA DRESS) with a buy it now, just so he could leave me negative feedback.

His next instant email was to inform me that he had put a cash payment in the post and wanted the item asap. I reminded him to re read my listing as that was NOT an acceptable means of payment, a few days passed and his emails got longer, more demanding and more persistant he even made demands for money by way of a refund even though I was still waiting for his postal payment!

I informed him that he should take his proof of posting to the post office who would help him further. To cut a long story short he was clearly a bully and a Non Paying Bidder who had no intentions of paying and could not produce a postal receipt of any sort. All his abusive nasty demanding emails were forwarded on to Ebay Trust and Safety including the email headers so they could trace the emails back to him, he promptly got an ~ Unpaid Item Strike~ added to his account plus he's now on ebays Radar and on my block bidders list.

The very day he bought my item I phoned Ebay Customer Services to alert them about his actions so they could keep track of him....and they did..and ARE.

The moral of this story is that you are NOT without power, keep ALL EMAILS AND EMAIL HEADERS ebay cannot trace ANY emails without them. Make sure your acceptable means of payment are CLEAR in your listing as this WILL be checked by ebay, I know its irritating but you MUST follow the correct procedure as laid down by ebay, then you CAN say you have done it! any negative feedback you get REPLY to it anyway and IN LARGE LETTERS so others will know it is NOT positive feedback..just feedback, and write a review like the one you are now reading it lets everyone know. I do hope this has helped you.


TOGETHER WE CAN STAMP OUT THE BULLYS AND ABUSERS.

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